Privacy Policy
Last Updated: 9 July 2026
1. Introduction
Welcome to LAVENOR LTD.
LAVENOR LTD specialises in creating exceptional modular architecture and wellness retreats that harmonise with nature. Our approach combines sustainable design principles with luxury aesthetics.
We provide professional design services including:
● Architectural Design
● CGI & Visualisation
● Biophilic Design
● Experience Design
● Outdoor Lifestyle Design
This Privacy Policy explains how LAVENOR LTD collects, uses, stores, and protects your personal information when you visit our website or contact us through our enquiry forms.
LAVENOR LTD works with clients and enquirers across Europe, and we are committed to protecting the privacy of all visitors, including those located in the European Union (EU) and European Economic Area (EEA). We process personal data in accordance with the EU General Data Protection Regulation (EU GDPR), which forms the primary standard we apply, as well as the following UK legislation:
● The EU General Data Protection Regulation (EU GDPR)
● The UK General Data Protection Regulation (UK GDPR)
● The Data Protection Act 2018
Where a visitor or client is located in the EU/EEA, LAVENOR LTD applies the standards of the EU GDPR to the collection, use, and protection of personal data, ensuring EU-based individuals receive the same, and where required a higher, level of protection than under domestic UK law.
2. Data Controller
The organisation responsible for processing your personal data is:
LAVENOR LTD
Company Number: 17311761
Registered Address: 128 City Road, London, EC1V 2NX,United Kingdom
Telephone: +44 7476660827
Email: help@lavenorstudio.com
For the purposes of the EU GDPR and UK GDPR, LAVENOR LTD acts as the Data Controller of your personal information, including in respect of personal data of individuals located in the EU/EEA.
3. Personal Information We Collect
When you contact us through our website, we may collect the following personal information:
● Full name
● Telephone number
● Email address, if provided
● Information contained within your enquiry message
● Any other information you voluntarily provide
We do not collect payment information and we do not process financial transactions through this website.
4. How We Use Your Personal Information
We use your personal information for the following purposes:
● Responding to your enquiries
● Understanding your project requirements
● Discussing architectural and design services
● Providing information about our services
● Arranging consultations or further communication
● Managing communication with potential and existing clients
● Improving our website and services
We only use your personal information for purposes connected with our business activities and the services we provide.
5. Legal Basis for Processing Personal Data
Under the EU GDPR and UK GDPR, we process your personal information based on the following legal grounds:
Legitimate Interest
We process personal information submitted through our enquiry forms because it is necessary for our legitimate interests in responding to potential clients and providing information about our services, in a manner that does not override your interests or fundamental rights and freedoms, as required under Article 6(1)(f) EU GDPR.
Consent
Where required by applicable law, including under the EU GDPR, we rely on your consent before processing your personal information for specific purposes.
You may withdraw your consent at any time by contacting us using the details provided in this Privacy Policy. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
6. How We Store and Protect Your Information
LAVENOR LTD takes appropriate technical and organisational measures, consistent with the security requirements of the EU GDPR, to protect your personal information against:
● Unauthorised access
● Loss
● Misuse
● Alteration
● Unlawful disclosure
Your personal information is stored securely and retained only for as long as necessary for the purposes described in this Privacy Policy or where we are required to retain it by law, in line with the storage limitation principle of the EU GDPR.
7. Sharing Your Personal Information
We do not sell, rent, trade, or share your personal information for marketing purposes.
We may share personal information only where necessary with trusted service providers who support our business operations, such as:
● Website hosting providers
● Website maintenance providers
● Email communication providers
● Analytics and website performance providers
Any third parties processing personal information on our behalf are required to handle your data securely and comply with applicable data protection laws, including, where relevant, the EU GDPR, and to enter into appropriate data processing agreements where required.
8. International Data Transfers
Some service providers used by LAVENOR LTD may process personal information outside the European Economic Area (EEA) or the United Kingdom.
Where personal data of individuals located in the EU/EEA is transferred outside the EEA, LAVENOR LTD ensures appropriate safeguards are in place in accordance with EU GDPR requirements, such as reliance on adequacy decisions issued by the European Commission or the use of Standard Contractual Clauses (SCCs) approved by the European Commission. Equivalent safeguards are applied for transfers subject to UK GDPR.
9. Your Data Protection Rights
If you are located in the EU/EEA, the EU GDPR gives you the following rights in relation to your personal data. Equivalent rights apply under UK GDPR to individuals located in the UK. You have the right to:
● Request access to the personal information we hold about you
● Request correction of inaccurate or incomplete information
● Request deletion of your personal information
● Request restriction of processing
● Object to certain processing activities, including processing based on legitimate interest
● Request transfer of your personal information (data portability), where applicable
● Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact:
help@lavenorstudio.com
We may need to verify your identity before responding to your request. We will respond within the timeframes required under the EU GDPR (generally within one month of receiving your request).
10. Complaints
If you have concerns about how we process your personal information, please contact us first so we can attempt to resolve the issue.
You also have the right to submit a complaint to the relevant data protection supervisory authority.
For individuals located in the European Union, you may lodge a complaint with the data protection authority of your EU Member State of residence, place of work, or the place of the alleged infringement.
For organisations and individuals located in the United Kingdom:
Information Commissioner's Office (ICO)
https://ico.org.uk
11. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website performance, and provide a better user experience. For visitors located in the EU/EEA, cookies are used in accordance with the consent standards of the EU GDPR and applicable ePrivacy rules.
For more information about how we use cookies, please see our Cookie Policy.
12. Third-Party Websites
Our website may contain links to third-party websites.
LAVENOR LTD is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements (including changes to EU or UK data protection law), or website functionality.
Any updates will be published on this page with a revised "Last Updated" date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, including in connection with the EU GDPR, please contact:
LAVENOR LTD
Company Number: 17311761
Company address: 128 City Road, London, EC1V 2NX, United Kingdom
Telephone: +44 7476660827
Email: help@lavenorstudio.com
© LAVENOR LTD